5h88 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the 5h88 website and related services. Please give your full attention while reading these Terms. Registering on or continuing to use the 5h88 platform means you have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using our platform.

Last Updated: January 2026

1 General Provisions

5h88 is an online gaming platform that offers slot games, cricket betting, live casino and various categories of games for adult players in Bangladesh. The platform is operated by the 5h88 operator team, and our relationship with users is governed by these Terms.

• The platform is operated entirely for entertainment purposes.
• 5h88 provides services in compliance with applicable laws and regulations.
• These Terms are written in Bengali but follow international standards.
• These Terms take effect as soon as you access or begin using the platform.

1.1 Scope of Services

The 5h88 platform includes the following services: online slot games, cricket betting, live casino, fishing games and other game categories. The list of services may change at any time.

1.2 Applicable Law

These Terms and your relationship with 5h88 are governed by applicable regulations and international online gaming standards. Any disputes will be resolved through negotiation where possible.

2 Account Registration and Management

Anyone wishing to register with 5h88 must meet the following conditions:

• The registrant must be at least 21 years of age.
• All information provided at the time of registration must be true, accurate and complete.
• Each individual may open only one account.
• Operating multiple accounts from the same device or network is prohibited.
• It is the user's responsibility to keep their account password confidential.

2.1 Identity Verification

5h88 may request necessary documents for identity verification at any time. Withdrawals may be suspended until verification is complete. Copies of a national ID card, birth registration certificate or passport may be requested.

2.2 Account Security

If you notice unauthorized access or suspicious activity on your account, contact us immediately via live chat. Using another person's account or transferring your own account to someone else is strictly prohibited.

3 Age Restrictions

5h88 is firmly committed to preventing minors from gaming. This platform is for users aged 21 and above only.

• Registration or playing by anyone under 21 is strictly prohibited.
• Registering on behalf of a minor is a punishable offence.
• Accounts may be restricted until age verification is completed.
• Providing a false age will result in permanent account termination and funds may be forfeited.

4 Deposit and Withdrawal Policy

The terms relating to financial transactions on 5h88 are detailed below:

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Funds will be credited to your account once receipt of the deposit is confirmed.
• There are no additional charges for deposits.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: completed within 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• 5h88 reserves the right to suspend withdrawals in the case of suspicious transactions.

4.3 Currency and Conversion

All transactions on 5h88 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the prevailing exchange rate will apply.

5 Bonuses and Promotional Offers

Bonus offers from 5h88 are provided subject to specific conditions. Accepting a bonus means you have agreed to the relevant terms.

5.1 Welcome Bonus

• 100% bonus on the first deposit, up to a maximum of ৳20,000.
• Wagering requirement: 15 times (bonus plus deposit amount).
• Example: ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000.
• Example: ৳42,000 deposit → maximum ৳20,000 bonus → total balance ৳62,000.

5.2 General Bonus Terms

• Wagering requirements must be met before bonus funds can be withdrawn.
• Bonuses are usable on eligible games only — see the promotions page for details.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• Bonus funds are non-transferable.
• Each promotion has a specific validity period — the bonus will be cancelled once it expires.
• 5h88 reserves the right to modify or cancel any bonus at any time.

6 Fair Use Policy

To ensure the smooth operation of the 5h88 platform, all users must comply with the following policy:

• If the same person operates multiple accounts, all accounts will be terminated.
• Misuse of bonuses or attempting to exploit the system is prohibited.
• Any activity that negatively affects other players' experience is not permitted.
• Use of automated bots or third-party software is strictly prohibited.

7 Prohibited Activities

The following activities are strictly prohibited on 5h88 and may result in account termination:

• Using the platform for money laundering or illegal money processing.
• Registering with false information or committing identity fraud.
• Attempting unauthorized access to another user's account.
• Using hacking, viruses or other harmful technology.
• Accessing via VPN or proxy from a restricted area.
• Exploiting system vulnerabilities or manipulating software.
• Colluding with other players to influence game outcomes.

For any of the above violations, 5h88 may permanently close the account and forfeit related funds. Law enforcement authorities may also be notified if necessary.

8 Gaming Rules

All games offered on 5h88 have specific rules. General gaming rules are listed below:

8.1 Game Results

All game results on 5h88 are determined by a Random Number Generator (RNG), which ensures fair gaming. Once a game result is displayed, it is considered final.

8.2 Technical Errors

• If a game is cancelled due to server or network issues, the wager may be refunded.
• Claims of unusual winnings due to technical errors will not be considered.
• 5h88 does not bear responsibility for losses caused by power outages or internet disconnection.

8.3 Game Restrictions

5h88 reserves the right to restrict certain games or features to specific regions. Some games may not be eligible for bonus funds — please refer to the relevant promotion's terms.

9 Account Termination and Suspension

5h88 may suspend or permanently terminate an account in the following circumstances:

• Violation of any clause of the Terms.
• Fraudulent activity or providing false information.
• The account remaining inactive for an extended period.
• Legal or regulatory reasons.
• At the user's own request (self-exclusion).

9.1 Self-Exclusion

As part of responsible gaming, any user may voluntarily close their account temporarily or permanently. Please contact us via live chat to do so.

9.2 Balance After Termination

If an account is terminated due to a breach of the Terms, the remaining balance may be forfeited. If closed voluntarily, any eligible balance will be returned.

10 Limitation of Liability

5h88 is not liable for the following:

• The user's own gaming decisions or financial losses.
• Delays or failures in third-party payment processing.
• Issues with the user's device or internet connection.
• Unexpected technical errors or service interruptions.
• Service disruptions caused by force majeure (natural disasters, government orders, etc.).

In any circumstance, 5h88's maximum liability shall be limited to the amount deposited in the relevant user's account.

11 Privacy & Data Protection

5h88 takes the protection of users' personal information very seriously. Our detailed privacy policy has been published separately.

• Information collected at the time of registration is used solely for the purpose of providing services.
• All data is stored securely using SSL encryption technology.
• Information is not sold or transferred to third parties.
• Information may need to be provided to authorities due to legal obligations.

For more details, please visit our Privacy Policy page.

12 Changes to Terms

5h88 reserves the right to change these terms and conditions at any time. In the event of changes:

• The updated terms will be published on the site with the date noted.
• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If you do not agree to the new terms, please request that your account be closed.

13 Contact & Complaints

If you have any questions or complaints about these terms, please contact us:

• Live Chat: Support available 24/7 in Bengali.
• Email: [email protected]

We try to resolve complaints as quickly as possible after receiving them. Complex matters may take some time if a detailed investigation is required.

13.1 Responsible Gaming Support

If you have any concerns about gaming, please visit our Responsible Gaming page or contact us directly via live chat. We are always here for you.